Who We Are

De-Viced is operated by Kaiju Sàrl, the Data Controller for personal data processed in connection with the De-Viced program.

Company registration number: CHE-332.723.280
Registered office: 16 Chemin Des Graviers, Versoix 1290, Switzerland

Contact: hello@de-viced.com
For privacy rights, account deletion or data requests: support@de-viced.com 

We follow the Swiss Federal Data Protection Act (nFADP) and GDPR where applicable.

What We Collect

Account Information:

• Phone number and email (to set up and manage your account)

• Delivery method and time zone, to send program links and reminders at the right time

• Username, age range, and general demographics

• Optional information you choose to provide, including wellbeing or health-related details

Newsletter information

• Email address

• First name, if you choose to provide it

• Subscription status and confirmation status

• Information about how you signed up, where available

• Email engagement data such as opens and clicks, where collected

Behavioral Data:

• Strategies you select and use

• Daily check-in responses

• Your progress across the program

• Your typology results

• Reflections, written answers or other responses you choose to provide during the program

Usage Patterns:

• How you navigate the platform

• Content you choose to engage with

• Program completion status

• Community participation, if available

Payment and Refund Information:

• Payment status

• Deposit amount paid

• Checkout currency

• Promotional code, discount or waiver status, where applicable

• Transaction ID or payment reference

• Refund request date and refund status

• Information needed to assess refund eligibility, including program completion status

• Related support communications

We do not store your full card details.

What We DON’T Collect

• Private messages on your phone

• App activity, contacts, or photos

• GPS or continuous location data

• Any content stored outside the De-Viced platform

• Background tracking of your device

• Full payment card details

How Your Data Is Protected

• We apply technical and organisational measures to protect your data from misuse and unauthorised access.

• Personal identifiers are stored separately from research data where appropriate.

• Research data is pseudonymised wherever possible.

• Data is protected using access controls and appropriate security safeguards.

• Access is limited to authorised people who need it for program delivery, support, administration, research or legal compliance

How We Use Your Data

Account and Program Management:

• To set up and manage your account

• To provide daily materials and essential communication

• To send onboarding links, program links, reminders and account messages

• To deliver customer support when needed

• To manage opt-outs and communication preferences

Payments, Deposits and Refunds:

• To process payments and confirm payment status

• To apply promotional codes, discounts or waivers where relevant

• To assess refund eligibility

• To process approved refunds

• To prevent duplicate payments, misuse or fraud 

• To keep records required for tax, accounting, legal or dispute-resolution purposes

Newsletter and marketing communications

• To send the De-Viced newsletter and other marketing communications you have chosen to receive

• To manage subscriptions, confirmations and unsubscribes

• To understand how subscribers engage with our emails and improve our communications

To Help You:

• Personalise strategies and recommendations

• Display aggregated insights from similar users

• Track your progress over time

• Help you understand your patterns and what appears to work for you

For Research:

• Analyse patterns in smartphone habits

• Identify which strategies work for different user types

• Publish or share findings only in anonymised or aggregate form

• Improve the De-Viced program for future users

Data Processors and Transfers

• We use trusted service providers for hosting, secure storage, payment processing, form delivery, communication delivery, analytics and customer support.

• These providers process data only under our instructions and for the purposes described in this Privacy Policy.

• If data is transferred outside Switzerland or the EU/EEA, we use Standard Contractual Clauses or equivalent safeguards where required.

Your Rights

You have the right to:

• Withdraw from research at any time

• Request deletion of research data that can still be linked to you

• Request deletion of your account and personal data, subject to legal, accounting or compliance retention requirements

• Access the information we hold about you

• Correct inaccurate information

• Export your data on request

• Object to or restrict certain types of processing, where applicable

• Withdraw consent where processing is based on consent

Withdrawing from research is separate from leaving the program or requesting a refund. Refund eligibility is explained in the Terms.

How to Exercise Your Rights

• Email: support@de-viced.com

• We may need to verify your identity before completing certain requests.

• We normally respond within 7 days. Where a request is complex or requires more time, we will let you know.

Data Retention

• Active participation: data is kept for program delivery, support, administration and research purposes.

• Program and account data: kept for as long as needed to provide the program, manage your account, assess refund eligibility and support legitimate business or research purposes.

• Research withdrawal: if you withdraw from research, we will stop using identifiable or directly linkable data for future research where reasonably possible. Data that has already been anonymised or included in aggregate analysis may be retained.

• Account deletion: if you request account deletion, we will delete or anonymise personal data within 30 days where possible.

• Payment, refund and accounting records: may be retained for longer where required for tax, accounting, fraud prevention, dispute handling or legal compliance.

• Anonymised insights and aggregate research findings may be kept indefinitely.

Children’s Data

• De-Viced is for adults aged 18+. We do not knowingly collect or process data from individuals under 18.

What Happens to Research Results

• Research findings are published or shared only in anonymised or aggregate form.

• Academic partners may receive pseudonymised data where needed for research purposes.

• Research results are used to improve methods for healthier digital habits.

• We do not publish research information that directly identifies individual participants.

• If we want to use your name, image, testimonial, quote or story publicly, we will ask for separate permission.

Academic Partnership

• Research is conducted with Dr. Maèva Flayelle, University of Lausanne. Research data shared for academic research is pseudonymised or anonymised, depending on the purpose and stage of analysis.

Legal Basis for Processing

We process data based on:

• Your consent, including for participation in research and optional sensitive information you choose to provide

• Performance of a contract, including providing the program, managing your account, sending essential program communications, processing payments and assessing refund eligibility

• Our legitimate interest in delivering, securing and improving De-Viced, supporting users, analysing program effectiveness and preventing misuse

• Compliance with legal obligations, including tax, accounting, consumer protection and data protection requirements

• Your consent, where you choose to subscribe to the De-Viced newsletter or other optional marketing communications

For information on how we communicate with participants, including SMS and WhatsApp messaging, please see our Communication Consent page.